Yesterday i built and published my website. today i have come to edit it and build it up and i cant find it anywhere in my account but the website is still live on the internet! please help im pulling my hair out, thanks
- 7 Posts
- 0 Reply Likes
- frustrated
Posted 7 years ago
- 7473 Posts
- 2115 Reply Likes
Hi Chris,
If you can let us know your website address Yola staff will be able to locate it for you.
If you can let us know your website address Yola staff will be able to locate it for you.
- 7 Posts
- 0 Reply Likes
- 7473 Posts
- 2115 Reply Likes
Thanks Chris.
Yola staff will be back to you here regarding this within 48 hours.
Yola staff will be back to you here regarding this within 48 hours.
Stefan, Official Rep
- 4448 Posts
- 190 Reply Likes
Hi Chris,
when I open your account and view your My Yola dashboard, I can see this:
I can also access your website by clicking on the red "Edit website" button.
Can you please check the following for me:
If none of these suggestions solves the problem, please let us know.
when I open your account and view your My Yola dashboard, I can see this:

I can also access your website by clicking on the red "Edit website" button.
Can you please check the following for me:
- Try loading the site on a different computer or network to see if you experience the same speed issues.
- Check to see if you are having problems with your network or internet service provider.
- Clear your browser's cache. This link has more information: Clear your browser's cache.
- Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
- Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
- Try loading the site in a different browser (e.g., Chrome, Firefox, Safari, Internet Explorer).
If none of these suggestions solves the problem, please let us know.
- 7 Posts
- 0 Reply Likes
thats really strange because i see nothing on mine. i will check all of what you have suggested. did u get to my account on chriskasher@...
thanks
thanks
- 7 Posts
- 0 Reply Likes
i have tried everything that you suggested but i still see this when i log in (above)
- 7 Posts
- 0 Reply Likes
i have just received an email from you that explains i spelt my email wrong yesterday when i signed up, so i have been signing in with the wrong email! cant believe how stupid ive been but im so chuffed its something that simple =-)
Thank you very much for all your help, i really appreciate it
Chris Kasher
Thank you very much for all your help, i really appreciate it
Chris Kasher
Stefan, Official Rep
- 4448 Posts
- 190 Reply Likes
Oops ... ok! Sometimes things are simple. I'm happy to hear that you have access to your website again. Please let us know if you should encounter any further issues.