Can't Get In To Edit Site.

  • 1
  • Question
  • Updated 9 years ago
  • Answered
My site just keeps loading and never does. I talked to a rep last week and I have cleared the cache, enabled cookies , updated java and the site just keeps loading.

I've had the site for almost a year now with no problems and then suddenly I can't login to edit the site.

Thanks for your help.

P.S. I can click on the website photo and surf. The site is:
Photo of Angie


  • 1 Post
  • 0 Reply Likes

Posted 9 years ago

  • 1
Photo of Brianna


  • 2045 Posts
  • 92 Reply Likes
Hi Angie,

Thanks for bringing this to our attention. Have you by chance recently upgraded your browser version? I have successfully opened your sitebuilder in both Firefox and Google Chrome:

We appreciate you trying the troubleshooting steps that a support rep walked you through last week. Please could you try going through them one more time? Please let us know if this helps any. If not, we'll be glad to investigate further with you.