cant get pics onto my webpage!

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
please help me upload pictures, they start but never finish, with no explanation of what has gone wrong. I have cleared the cache and they aren't edited by photoshop, maybe with windows live photo gallery. please help,

thanks
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mick cain

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  • mad

Posted 6 years ago

  • 1
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mick cain

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i can add to the info now, it is actually causing my laptop to freeze, then go offline, may be that helps define the prob,
thanks
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Stefan, Official Rep

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Hello Mick

This problem can have several reasons:
  • How large are the image files you try to upload, what account have you got with Yola? There is a file size upload limit for each of our packages.

  • How many images are you trying to upload at the same time?

  • What files are your images? Make sure to only use the most common extensions, such as .jpg., png., .gif, etc.

  • The names of your image files should not contain any special characters. I'd also suggest to do without blank spaces for the file names before uploading.

If none of these options solve your problem, please let us know.