If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Hello, I'm really sorry that someone did not respond sooner to the problem you are having, looks like this thread slipped through the cracks. Can you let me know if you are still having trouble accessing your sites in your account? If so, can you let us know what your domain names are and what site you are not able to get to and we can take a closer look.