Can't get Yola email to work with Outlook for Mac

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  • Updated 7 years ago
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Can't get my Yola domain email to work with, be part of Outlook for Mac. Please let me know how to do this.
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rvdiem

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Posted 7 years ago

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Nazlie

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Hi rvdiem

Have you taken a look at this tutorial Yola Mail - configuring your mail to use MS Outlook? I understand that the setup might be slightly different on a Mac, but it may assist you with the problems you are experiencing.

If you continue to have problems, please describe where you are getting stuck and what is happening on your screen.

Thank you
Nazlie
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rvdiem

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Yes, Nazlie, I certainly have carefully reviewed that tutorial. At No. 5, its steps state this:

•Type the address of the incoming mail server that your provider gave you in the "Incoming mail server" field.
•Type the address of the outgoing mail server that your provider gave you in the "Outgoing mail server" (SMTP) field.

Precisely, this has frustrated me because Yola does not not tell me the obvious need I have, which is Please tell me the , and .

Do you know, Nazlie, what those addresses are for for my Yola email addresses richard@joblosslaw.ca and info@joblosslaw.ca?? I purchased the domain joblosslaw from Yola. I have tried mail.joblosslaw.ca, pop3.joblosslaw.ca and pop.joblosslaw.ca, as well as smtp.joblosslaw.ca, but I am just guessing.

Awaiting your response,
Yours,
Richard rvdviem@gmail.com
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rvdiem

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Yes, Nazlie, I certainly have carefully reviewed that tutorial. At No. 5, its steps state this:

•Type the address of the incoming mail server that your provider gave you in the "Incoming mail server" field.
•Type the address of the outgoing mail server that your provider gave you in the "Outgoing mail server" (SMTP) field.

Precisely, this has frustrated me because Yola does not not tell me the obvious need I have, which is Please tell me the -the address of the incoming mail server-, and -outgoing mail server-.

Do you know, Nazlie, what those addresses are for for my Yola email addresses richard@joblosslaw.ca and info@joblosslaw.ca?? I purchased the domain joblosslaw from Yola. I have tried mail.joblosslaw.ca, pop3.joblosslaw.ca and pop.joblosslaw.ca, as well as smtp.joblosslaw.ca, but I am just guessing.

Awaiting your response,
Yours,
Richard rvdviem@gmail.com
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Sanja, Official Rep

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Hello rvdlem,

I have forward this to Nazlie, as well as our DNS Team for further assistance. Thanks for your patience.
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Jackie

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Hi Richard,

Thank you for providing us with your domain details. In looking at your account I can see that you signed up through Google's Get Your Business Online (GYBO) program.

As a result you should not have been able to purchase Yola Mail as this is conflicting with Google's terms of service, and the fact that you were able to purchase it is an error on our part.

I will email you with details of how we can resolve this, please accept our apologies for any inconvenience this may have caused, and I will be in touch shortly.

Thanks,
Jackie