Cant Load Graphics

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  • Question
  • Updated 7 years ago
  • Answered
I cant select graphics to add to my blog from my computer, only my files saved at the site. I have loads of storage left?
Sally.
http://www.britsal.net/journal.php
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BritSAL

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  • Frustrated

Posted 7 years ago

  • 1
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BritSAL

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Please respond asap. I post every morning, and my sends go out by Feedburner around about now, and I havent been able to post today. I dont want to lose readers.
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Sanja, Official Rep

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Hello Britsal,

Apologies for the delayed response. The notifications for the forum is not working right now.

From what I understand, you are unable to load up your images to your blog page directly from your desktop? What browser and version are you using? Can you try the usual troubleshooting steps such as clearing the cache, updating Flash and Java, trying a different browser?

Are you able to upload to the File Manager and then add the photos to your blog?

Please let me know how this goes.
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BritSAL

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I have cleared cache, tried explorer 8 and firefox 5. When I click the little icon to add a picture, you usually have the choice if from your computer, or from your files on the site. It isn't giving me that option, it just goes directly to the site files. I havebeen unable to make my usual entry today at all, because they always consist of recent graphics. See attached picture.
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BritSAL

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This is just so frustrating. I have spent hours today on this.
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BritSAL

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Uploading to the file manager and then locating to add to the blog takes me hours...in fact I just tried, and I estimate 25 mins to locate a file and add a single picture to my blog. If you view my blog you will see each entry consists of around ten pictures. These go out to regular readers via feedburner / google every evening. Today I just had to make an entry saying that Yola isn't working right for me so there will be no entry today. Please let me know if we now can't add pictures from our desktop and only through the filemanager..because if so, I am afraid my blogging days will be over. I can't justfiy two plus hours each day adding graphics.
Why was the system changed? It worked fine as it was. I must admit..I am very upset about this.
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Brianna

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Hi BritSAL,

Please have a peek at this thread: http://forum.yola.com/yola/topics/new_file_manager_bug I think you will be happy to see that we are in process of verifying this new change. We will update that thread as soon as all of the tests have been successful.
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BritSAL

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Any more news on this yet please? I am now on the second day of being able to update my shopping site ( which is costing ), or my blog on my personal site.
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BritSAL

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Please can you hurry with this?
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Justine

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Hi BritSAL,

We understand that this is a frustrating problem, and as Laura mentioned in this post, http://forum.yola.com/yola/topics/new..., we are adding back the menu, and are currently performing testing.

I can assure you that this is an important fix for us, and we appreciate your patience while we test and ensure it is ready to be released.
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BritSAL

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Thank you for getting back to me. I hope the fix comes soon, as I cant use either site until it's done. I have a shopping site, and can't add new stock. Thank you for your response.