CAN'T LOAD WEB PAGE SO I CAN EDIT

  • 3
  • Problem
  • Updated 9 years ago
  • Solved
I AM TRYING TO LOAD MY WEB PAGE SO I CAN EDIT IT! FOR THE LAST 45 MINUTES NOW ALL ITHAS BEEN SAYING IS LOADING YOLA. WHY WON'T IT LOAD? wHAT IS AN HTML? WHEN I WAS ON YESTURDAY I DOWNLOADED PICTURES FROM ONE SITE TO MY COMPUTER THEN I UPLOADED THE PICTURES ON MY WEB PAGE THEN I COPIED WORDS FOM ONE SITE AND PASTED THEM ON MY WEB PAGE. NOW MY WEB PAGE WILL NOT LOAD SO I CAN EDIT. DID I DO SOMETHING WRONG?
Photo of Christopher Tracy

Christopher Tracy

  • 34 Posts
  • 0 Reply Likes
  • FRUSTRATED

Posted 9 years ago

  • 3
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
thank's Marije,
I was only worried with my fancy HTML that enlarges my pictures would be gone. the old address is >>> http://kapstadtlodging.yolasite.com/ and the
new one will be http://kapstadtlodging.org purchased by Yola.

Kind Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hi Yola Team

How do I make a back up for my website?

Regards, Ernst
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi Ernst,

We certainly do multiple back ups of all our site data and we are in a position to restore all our customers sites simultaneously and quickly in the event of something unforseen going wrong, but unfortunately we do not have a way to backup individual sites at this time.

You can download your site in zipped format so that you have all of the files on your computer, although this cannot be uploaded back into the site builder, as this feature is in place for users who would like to download a site and upload it to another host. This might, however, give you peace of mind as you will at least have a copy of the site. To do this, click the down arrow of "Update Site" and click "Download Site."

Also, for testing purposes and to make sure you don't lose any data on your pages, if you are going to add any type of custom code to your page make sure to test it on a test site first; this will keep your page from breaking in the event that the code does not work properly.

I hope this information helps, and if we can assist you further please let us know.
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
thank you Kershnee I did not know this.

Regards,
Ernst
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Glad to help!!
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hello Yola Team

I keep getting e-mails from yola to renew my southafricangeographic.com site.
But it is only due sometimes in december.
Could this be perhaps my website pages are slowly disappearing from the web?
one of my pages >>>http://www.southafricangeographic.com...
does not show anymore even on google snapshot.

Regards
Ernst
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Ernst

We have only sent out one email for domains expiring in December/January so far. The practice is to send out many reminders so that no one's domain lapses without their knowledge. You can renew now if you wish, or any time before your renewal becomes due. Your pages will not "slowly disappear from the web." If your domain lapses it won't resolve at all. This page is still published: http://www.southafricangeographic.com... Any issues you are seeing in relation to the page have nothing to do with the renewal reminders you have received.
Photo of rizwan

rizwan

  • 4 Posts
  • 0 Reply Likes
I AM TRYING TO LOAD MY WEB PAGE SO I CAN EDIT IT! FOR THE LAST 45 MINUTES NOW ALL ITHAS BEEN SAYING IS LOADING YOLA. WHY WON'T IT LOAD? wHAT IS AN HTML? WHEN I WAS ON YESTURDAY I DOWNLOADED PICTURES FROM ONE SITE TO MY COMPUTER THEN I UPLOADED THE PICTURES ON MY WEB PAGE THEN I COPIED WORDS FOM ONE SITE AND PASTED THEM ON MY WEB PAGE. NOW MY WEB PAGE WILL NOT LOAD SO I CAN EDIT. DID I DO SOMETHING WRONG?

I have this problem, too
Photo of UK Duke

UK Duke, Champion

  • 3321 Posts
  • 213 Reply Likes
Hi rizwan,

You should first try clearing your browsers history, log out of Yola and after cleaning try to log back in.

Is it only 1 page you are unable to load?

You should NOT copy straight into your site form another site as you pick up code from the other site and it can cause your page not to work.
You should first copy anything into Notepad or similar program then copy it into your site,

If nothing works then delete the page that wont open and use the live page to get back any content. But remember to copy it from the live site to Notepad then into Yola.

Lee.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
See my answer to you on this thread: http://forum.yola.com/yola/topics/pag...
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hi Yola Team

I like to get for http://kapstadtlodging.yolasite.com the domain name Kapstadtlodging.com. The owner of the name
is prepared to give me the user name and password to unlock the domain name that we can transfer the new ISP.
My question will I be able to do this, or do we need a real IT Tec for this Job?
Kind Regards
Ernst Weinert
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi Ernst,

Can you drop a line to support@yola.com and give us some more details? For example has the .com domain name been purchased through Yola or somewhere else, do you want to transfer this name to your Yola account and host with us, or if you had something different in mind.

It's probably best that we discuss this sort of thing outside of a public forum.
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Ruth
I did send the e-mail

Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hello Yola team

Question my site kapstadtlodging.org was already found by google,
I was able to put Kapstadt lodging in my browser and and was found.
Since this morning it's gone again, what could be the problem?

Kind Regards
Ernst Weinert
Photo of jeremy

jeremy, Employee

  • 1349 Posts
  • 90 Reply Likes
Hi there Ernst,

I see you have recently published your site to kapstadtlodging.org - is this correct?
If you have, then it sometimes happens that Googles "Freshbot" - (Google's daily crawler, which picks up newly-submitted URL's) picks up your site and you get listed quickly.
You can then get dropped off the Google rankings quite easily and hopefully once the main Googlebot crawls your site it will appear in the rankings more consistently.

I hope this helps explain why your site isn't listed.
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Jeremy
I was wondering already why Google picked up my site so early

Thanks again
Kind Regards,
Ernst Weinert
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Jeremy
I was wondering already why Google picked up my site so early

Thanks again
Kind Regards,
Ernst Weinert
Photo of Boomer

Boomer, Champion

  • 2055 Posts
  • 84 Reply Likes
Hi Ernst,
Would you like me to list Kapstadt lodging on my website? (Free of course)
http://travelsa.cc/
Photo of UK Duke

UK Duke, Champion

  • 3321 Posts
  • 213 Reply Likes
Ernst,

If you have just published to this domain you should check:

Have you reveified this domain with google webmasters?
Have you manually added the URL with Google?
Have you changed your analytics to the new domain?

Lee.
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Lee
It's all done, how do I manually add my URL with Google?

Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Lee
It's all done, how do I manually add my URL with Google?

Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Good morning
Is it Friday the 13th, all my pictures are gone on both of my sites

kapstadtlodging.org
southafricangeographic.com

What is happening?
Regards, Ernst
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi Ernst,

We are aware of the problem and our engineers are looking into it. You can receive updates on this thread: http://forum.yola.com/yola/topics/ima...
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi Ernst,

This problem has now been resolved. You should be able to see the images on your sites now. We apologize for the inconvenience.
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thank you Ruth
Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thank you Ruth
Regards
Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hello Yola team!

Lately I have seen a lot of fancy banners, made with adobe flash or something
can our Yola sites also handle this, if yes where could we cheaply obtain such
software?
Kind Regards
Ernst Weinert
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Ernst,

There are quite a few banner making programs on the Internet if you would like to create your own. I have used a few programs which worked quite nicely if you would like to give them a try: Banner Fans (http://www.bannerfans.com/banner_make...) and Banner Maker Pro (http://www.bannermakerpro.com/downloa..., (this is not a free program, but they do have a free trial available).

Here is a link to a discussion on this topic and lots of good ideas: http://forum.yola.com/yola/topics/wha...

For info on adding Flash to your site: http://www.yola.com/customer-support/...
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hi Marije

thanks for your reply, it will help a lot.

Greetings from sunny Cape Town, Ernst
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Hello Yola
Good day to you
How possible is it that I can have my sites infected with some viruses
or the call it “malware” , and how can I prevent such attacks?
Regards
Ernst Weinert
Photo of Jonathan Hitchcock

Jonathan Hitchcock

  • 37 Posts
  • 16 Reply Likes
Hi Ernst,

Your sites are safe from viruses with Yola - all the published sites are generated by our sitebuilder, which ensures that they are virus- and malware-free. In addition, they are hosted on our secure servers, which we take great pains to maintain and keep safe from malicious software.

I hope this answers your question.
-Jonathan
Photo of Ernst Weinert

Ernst Weinert

  • 147 Posts
  • 0 Reply Likes
Thanks Jonathan

This is brilliant, so that also means we as Web-builder dont't have to do
maintenance like other guys that rent somewhere a server?

Regards, Ernst
Photo of Jonathan Hitchcock

Jonathan Hitchcock

  • 37 Posts
  • 16 Reply Likes
That's exactly what it means, Ernst :)

By the way, in future, if you have questions like this, it might be better to start a new thread, instead of tagging them onto the bottom of this one. That way, everybody else will be able to get the benefit of your questions, instead of having to look down here. If you want to do this, just go to the front page of our forums, and start typing into the text box at the top!

Happy sitebuilding...