Cant log in and "email isnt in server" anymore....my site is still up, but i can't edit it or anything.

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Yola isn't allowing me to log into my account, I tried to reset my password but it says my email isnt in the server. But I still recieve emails from Yola. My site is still up, but I cant edit or manage it..
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Lexie Mosley

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  • sad, frustrated and confused

Posted 7 years ago

  • 1
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Nathan, Champion

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Hi Lexie

I'm sorry to hear this problem that you are having. When you login, what is the error message? Does it say "incorrect username or password" or does it say another error message?

Please let us know so we can get this fixed as soon as possible! I can see your frustration.

Nathan
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Brianna

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Thanks for the help, Nathan :)
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Lexie Mosley

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Well, when I sent to try to login to see the error message, it actually logged me in...So I guess everything's fine now. But thank you for your time!
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Brianna

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Hi Lexie,

Thanks for the udpate, we are glad to hear that everything is working properly for you. If you ever run into this error again, certainly let us know. We will be happy to assist you!
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Nayely Orosco

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i cant log in it said incorrect username or password.my website is still in use but i cant edit or do nothing.please help