Can't log in to Yola Mail. Incorrect credentials error.

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  • Updated 7 years ago
  • Solved
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I'm using Mozilla Thunderbird as my client. When I open it up it gives me an error saying "Login to server mail.thruxtonmc.com failed."

So I tried going in straight to Yola Mail and I get "Authentication failed. Invalid credentials ". I haven't changed anything since I set it up a few months ago and it was working yesterday.

Can you help?

Thanks
Adrian
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Adrian

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Posted 7 years ago

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Jackie

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Hi Adrian,

Thanks for making us aware of this problem. I can confirm that it is a technical error on our side, and I have fixed up your mailbox. You should be able to access it as before. Please let us know if you still receive an error.

Apologies for any inconvenience or confusion this may have caused!
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Adrian

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Hi Jackie

Thanks! Just tried it and all is back to normal.