cant log on forgot my password "new email"

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  • Question
  • Updated 10 years ago
  • Answered
i need to log on to change things on my site but i have change email adress so when i press "forgot my paswords " it sends it to my old email adress what could i do to log on
Photo of pam farm

pam farm

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Posted 10 years ago

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Photo of Marije

Marije, Official Rep

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Hi Pam,

If you remember your old password, you can login and change your email address - click on the link "(Edit)" under the My Sites tab. You will be taken to a page where you can change your email address. Click on save once done. You should receive a verification email to verify the change.

If you can't remember your password, please send an email to support@synthasite.com with the old email address and the name you used when you registered on SynthaSite.