cant log on forgot my password "new email"

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  • Question
  • Updated 9 years ago
  • Answered
i need to log on to change things on my site but i have change email adress so when i press "forgot my paswords " it sends it to my old email adress what could i do to log on
Photo of pam farm

pam farm

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Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Hi Pam,

If you remember your old password, you can login and change your email address - click on the link "(Edit)" under the My Sites tab. You will be taken to a page where you can change your email address. Click on save once done. You should receive a verification email to verify the change.

If you can't remember your password, please send an email to with the old email address and the name you used when you registered on SynthaSite.