Can't log onto yola

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I have not been able to log onto the Yola website for about a week. It just says "Trying to log you in," but never does.

I emailed support and they said to click on "Forgot Password" and reset my password. I've been trying that for 2 or 3 days, but when I click on "Forgot Password" that page never loads. Please advise ASAP! I need to make some changes on one of my websites.

Nancy Akin
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NancyA

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Posted 7 years ago

  • 1
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Justine

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Hi NancyA,

I am sorry you're having problems logging into your site. In order for me to help you, I will need some of your account information. We don't want to share email login details on the forum, so could you email us (support@yola.com) and we can assist you further!

Thanks!

Justine
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NancyA

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I emailed once and got the "Reset your password" message. I emailed back two days ago to let them know the Reset Password" page wouldn't load, but got no reply. I emailed again about an hour ago.
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Justine

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Hi Nancy,

I got your email and have responded to it - please let me know if you did not receive it, so I can re-send it!

- Justine