If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
We're happy to assist you with accessing your account but we are unable to provide account details on our forum or other social channels. Please submit a request to support here for assistance accessing your account.
In the meantime, can you tell us more about what happens when you try to reset your password? Are you receiving the reset password email?