Can't make my page stop reloading. Can't "refresh" or "reset"

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  • Question
  • Updated 8 years ago
  • Answered
Can't follow your instruction
"Here's how to resolve the problem:

1. Hold down on the "esc" key or click on "Ok" until the message closes.
2. Locate the last piece of HTML code that was added to your page, this is most likely the cause of this issue.
3. Delete the HTML widget containing this code off your page.
4. Save the page and click on "refresh"
5. If the Error dialog box does not appear, then the HTML widget you deleted was the offending widget. If the Error Dialog box still appears, then you still need to locate the offending HTML widget and remove it off your page."

... BECAUSE the page won't stop reloading, Clicing refresh brings back the message, step 1 brings back the "reloading message.
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Carolyn

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Posted 8 years ago

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Nathan, Champion

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I had this problem too! But, I could not even get into the site builder to change anything or delete anything. But thankfully, Sanja helped and she did it for me! :) I guess there was an i frame on the homepage that didn't have a closing tag. But when there was an error on my homepage, it said "Invalid component Id "######" HTML component could not be found. And about 20 or 30 of these come up. But, I am so glad that Sanja fixed this for me! :)

Nathan Johnson
Nathans Music Studio
www.nathansmusicstudio.cz.cc
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Callum

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I had this aswell, but I wasn't as lucky as Nathan and I had to rebuild the page from scratch!
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Nathan, Champion

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I already had to redo the whole homepage once too Calum! But the second time Sanja helped. You can see at www.nathansmusicstudio.cz.cc
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Callum

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eek! lol
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Callum

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The page looks good!
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Sanja, Official Rep

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Hello Carolyn

First of all, I apologize that it took so long to respond. We didn't realize that our notifications from the forum were not coming through. Secondly, I'm sorry to hear that you're having this trouble. Can you please send me an email to support@yola.com and I can help you from there.

Thanks.