Can't naviagte my new site

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  • Updated 5 years ago
I have just done a site and published it to a sub domain but only the index and contact page work on the navigation?. See http://theprettything.yolasite.com/
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John King

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Posted 5 years ago

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Gop

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Hello John,

I see the issue but can't see the cause specifically.

If this is a free site then you do have a limit of 3 pages only, so I'm thinking that if you pay for a subscription then this issue will resolve.
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GlobalTechMarketing

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Sorry but Gop is incorrect on this one. The Yola limit on the free account is re: two *sites* and *not* two *pages* (see https://www.yola.com/tutorials/articl... and I've recently done a free site with 7 pages), so it's something very different than this that is causing the problem -- nothing to do with paying for a subscription (Gop on commission for facilitating upgrades to compensate for his time/energy/expertise on this Forum? -- just kidding!).

But in looking at the source code ("view source"), the links are certainly there for the other pages that don't respond in the navigation, so I suspect it's a bug in the particular Style. Perhaps try a different style to see if the links work that way (I suspect they will, which would confirm it's a bug in the Style, and a good indication you should switch styles!).

In any case I'd strongly recommend you email Support via the form, as something is definitely not right -- it's not you, it's the Style or some other Yola bug!

Good luck.
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John King

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Thx guys, I did replace he pages to no avail already. I have reported it to support as well, I'll post the response when it comes.
Thx again
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Gop

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The page limit of 3 pages was introduced in the last week of Oct 2012. Still doesn't explain why you only have 2 pages showing but were able to create 4.
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GlobalTechMarketing

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Gop I'm sorry you simply are incorrect, you don't know what you're talking about in this instance, so it's a disservice to John to give him such misleading information, and a disservice to Yola to claim their online documentation about free accounts is invalid.

So I gather you must think I was making it up when I posted that I'd done a free site recently with 7 pages? Well the site isn't really a site yet at all, but it's sure got 7 pages working perfectly well as a free site started in January 2013: http://a4c.yolasite.com

Thus your notion of a limit of three pages simply doesn't fly, you obviously have not tried a free site yourself. Nowhere online that I can find is there any mention of a three-page limit, and in practice, that's certainly not the case.

Furthermore the Yola page about Pricing for all its packages that I also linked above clearly states the limit of two sites but *nothing* about page limits -- so you also are saying that Yola's own online documentation about pricing and limits is incorrect. Doesn't that strike you as rather unlikely, as common sense?

So the reason John was able to create four pages is simple: these is no such limit. Why they are not clickable via the navigation clearly is a bug, I suspect with that particular Style.

What's necessary now is for you to please delete your comments above so as to not confuse future users of this forum re: free accounts, and it's a disservice to Yola to state that their own published terms and conditions for the free accounts are outdated.

It also begs the question how you claim to have information about very restrictive page limit changes that are nowhere on the Yola website anywhere, not just in the specific FAQ about but also in the basic introduction Yola provides for the free service at the outset of the site for new users. If Yola indeed restricted free accounts to only three pages, give Yola credit that it would have the courtesy to inform new users of that severe limitation that renders a free account useless for most users -- and Yola would no doubt be pitching upgrades based on such a small page limit, which it does not because it doesn't exist!

Furthermore, from my own perspective, I resent your implication that I was not telling the truth in my Post, when I stated clearly that I had recently done a free site with 7 pages.

You do a lot of good work on here clearly, but these two Posts of yours above hardly qualify as "good answers." They irrefutably are incorrect, thus a disservice, not a service -- however well-intended you might be, you're simply uninformed in this instance.
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Gop

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Hi GlobalTechMarketing ,

I apologise most sincerely if you feel that I have maligned you or your post as this most definitely wasn't my intention. The information I have comes from 2 prior posts one explicit and one implicit. The explicit thread is: http://forum.yola.com/yola/topics/pag... the line I was referring to is a statement made by a Yola CS member: "the Page Limit was introduced in the last week of October 2012. " which is in that post.

Yola's information is quite dispersed and fractured. The pricing policy doesn't mention the page limit that is correct and I can't find any publication other than this forum that mentions it.

I don't doubt that you have created a 7 page site. The info I posted was simply based on the information from this forum which is the only source of information I have on aspects related to Yola. I did not use any other source.

I have been wrong on subjects many times and have apologised for such mistakes. I attempt to find the information and endeavour to point people to the source if it is for authority or a better explanation. Sometimes I recall an aspect but can't easily locate it and that is what happened here.

I was wrong in my assumption on this issue as well as explained by John in the following post.
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John King

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Answer from Yola support see below, it's all working now.

"With the particular style you have chosen, the Page Heading needs to be short otherwise it goes over the navigation menu links. The heading text should end at the edge of the last bird in the first huddle of birds.

You can edit the text to make it shorter, make the font smaller, or use
in the text to break it into two lines."