Can't publish own site, no "A record" option. What should I do?

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  • Updated 10 years ago
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Problems publishing with own domain, hosted by "America", no "A record" to create. I have changed the IP address to point to synthasite (copied and pasted exactly) and then Im asked if I want to do a name server check.

When it comes to publishing on synthasite, I get the error message box asking for details of what Ive been doing. Any ideas on how to publish?
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Will

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  • so close to finishing

Posted 10 years ago

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Marije, Official Rep

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Hi there,

If your domain registrar does not give you the option of creating an A Record, you can use the services of ZoneEdit.

ZoneEdit is not a domain registrar. You will not be able to buy a domain through ZoneEdit. Rather, you need them when you have registered a domain, but not been provided with suitable DNS management services enabling you to point your A record at SynthaSite.

We have a detailed tutorial that includes instructions on using ZoneEdit: http://www.synthasite.com/tutorials/p.... The steps are outlined below.

Important: You will need to request from your current domain registrar (the people who you bought your domain through) that they change your nameservers to the ZoneEdit nameservers.

These are the basic steps:
1. Sign up with ZoneEdit on www.zoneedit.com
2. From the homepage click on "Sign up".
3. Scroll to the bottom of the page and fill out the form. You can select the free trial option under "Select Service Option".
4. After you have successfully signed up you should receive an email with your access details. Use these to login.
5. Once logged in, click "Add Zones".
6. Enter your domain and click "Add Zone".
7. If your nameservers are not correctly set up, ZoneEdit will be request that you update them. You will need to get your current domain registrar to correctly set your nameservers to those provided by ZoneEdit - ns3.zoneedit.com and ns17.zoneedit.com in this case (see screenshot below).

Note: There can be a delay of up to 48 hours between your nameservers being changed, and ZoneEdit picking up the change.

1. Once your nameservers are correctly configured to point to ZoneEdit you should get a screen like the one below, which will let you manage your "Zone". To configure your domain to point to SynthaSite, click on "IP Addresses".
2. This takes you to an interface which lets you determine where your domain points. Leave the "name" field blank, enter 208.75.208.172 as your "Numeric IP" and click "Add new IP address".
3. ZoneEdit will now ask for confirmation. Make sure you have correctly entered in the IP: 208.75.208.172. We want to point both yourdomain.com and www.yourdomain.comyoudomain.com or www.yourdomain.com, both will end up at your website. Click on the top "Yes" button to select this option.
4. Your domain now points to SynthaSite. You can test if this has worked by typing your domain into your browser. If all has worked correctly you should end up on a placeholder page displaying your site name. Bear in mind that these DNS changes can take up to 48 hours to propagate through the internet.
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Will

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OK, Ive done this. Im with ezone, the IP addresses match, dig.com says that my IP address is that of synthasites ... when I go to publish, Im told that my site is still not pointing to synthasite. If I go past this and try to publish, the error message comes back.
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Marije, Official Rep

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Can you post your URL so that we can take a look?