Can't publish site........stuck on "loading"

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  • Question
  • Updated 9 years ago
  • Answered
When I click the yellow publish button I get 3 options - Publish Site, Publishing Settings, and Download Site. No option to type domain name. When I click Publish Site, a dialog box opens with "loading" in the centre. I have waited for over 1/2 hour but nothing happens. Am I doing something wrong? ........Brian
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Briand

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  • stumped

Posted 9 years ago

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UK Duke, Champion

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have you already choosen your subdoamin or chosen to use your own domain name?

You could try and click 'publsihing settings' and see whats happening in there.

If you need to add a subdomain choose the option i have marked below.

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Briand

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Thanks Duke. Clicking Publishing Settings gives me 2 options -
1. Site is not published-publish site. When I click this I get the "loading" dialog box and nothing happens.
2. Self Publishing - Download Site Zip
No "Add a Domain" option
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Marije, Official Rep

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Hi Brian,

It definitely should not take half an hour!

Could you try logging out, restarting your browser and trying again. Clearing your cache might help too (http://www.wikihow.com/Clear-Your-Bro....

If you have access to a different browser, like Firefox, you can try publishing your site there.

If none of the above helps, please could you let us know what your site's name is so that we can look into the problem?
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Briand

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Thanks Marije, works fine with Firefox. Bravo Yola! - thanks to staff and community members for helpfulness.
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UK Duke, Champion

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I presume you were using chrome?

Using firefox is the best option in Yola - if not IE8... Chrome is not supported.
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Briand

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Yep - I was using Chrome
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smithy

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last night i ahd trouble even updating but when i when out in to the what i call the lobby of my account and when i went bk into my site it worked. but id didn't wanted to say something in the forum cos it did it the second time round. so i thought i jus meachion it!!