Can't Remove Countdown?!

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
I can't move/delete the countdown widget on my index page for some reason.
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27ace27

  • 37 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
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Emmy

  • 5892 Posts
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Hello,
Are you trying to delete the widget by clicking on the x in the upper right hand corner of the widget? If you are not able to delete the widget this way, can you please do a few things for me and then try again deleting the widget again:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

If you are still unable to delete the widget can you please email us at support@yola.com and we can try to help you further from there.

Thanks,
Emmy
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27ace27

  • 37 Posts
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Nope, does not work. I'll contact you!
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Emmy

  • 5892 Posts
  • 299 Reply Likes
Ok; sorry that didn't work. We will assist you further via email.

Emmy
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27ace27

  • 37 Posts
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Email sent!