Cant remove video content.

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Hi, I am trying to remove video footage from my website page o add new content however, when I try this the page freezes?
Photo of Pete

Pete

  • 4 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Pete,

I'm sorry to hear that. Here are some basic troubleshooting tips that might help you. If it doesn't we're happy to look a little deeper if you reply with your website address.
Photo of Pete

Pete

  • 4 Posts
  • 0 Reply Likes
Hi Laura,

Am afraid the trouple shooting page did not relate my problem.
Could you please take a deeper look into the problem my website is ghostrealmmysteries.co.uk.

Thanks in advance

Pete
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Pete,

I don't know how you have tried to remove the flash movies but I would try deleting the complete widget first of all. This will remove all the information associated with the layout of the movie.

If you have already tried this then the next thing I would be sure of checking is the save before you try to exit. A preview may not work at this stage so I would publish and check the live page.

Don't delete the movie file (swf file) from your file manager until you successfully remove the instructions on your page and it doesn't show after publishing..