cant republish

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I unpublished my website now I can't republish it. When I get to the pointing a yola part, it says its pointing ok but then there is no next step button....help!!! my site is www.hablo-ingles.com
Photo of sally

sally

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Don Canivet

Don Canivet

  • 9 Posts
  • 0 Reply Likes
Looks like everyone has the same problem. Web publishing tool is not functioning. Yola's error!!!
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi Sally

Are you using IE8? If so this could be caused by a bug we are currently experiencing in this browser.

You could try a different browser or you could drop us a note at support@yola.com and we can fix this for you from our side.

Sorry about the inconvenience!
Photo of sally

sally

  • 2 Posts
  • 0 Reply Likes
Hi monique,
Yes it is a bug with IE i have just used google chrome and managed to publish so thanks for your help. I hope you get this fixed fairly quickly as it seems other people have this problem too.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Glad that worked for you! Yes, we definitely want to get this fixed as soon as possible so that users in all our supported browsers can publish successfully!
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi everyone - we've just released a fix on the problem and you will be able to update your site. If you are still experiencing issues, please logout of your Yola account before logging in again.

Please post here if you need any further assistance.