Cant save picture widget changes !!

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Is Yola still having problems ? I cannot change and save a picture with sitebuilder. Whether uploading a new picture or browsing my stored files it sticks on save and nothing happens. Also very slow to display thumbnails of stored files.
http://www.tamperevidence.com
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Jonnysmiler

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  • Frustrated

Posted 7 years ago

  • 1
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jeremy, Employee

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Hello Jonnysmiler,

I am sorry you are having this problem.

The issue with Yola was resolved yesterday and our systems are back up and running correctly.
Could you please try clearing your cache and restarting your browser and then see if you can edit your site correctly. How to clear your cache

If this does not solve your problem, please let us know.
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Jonnysmiler

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Sorry already tried your suggestions this problem Still exists for me.
left a picture change saving all afternoon and still no Joy !
Simply displaying thumbnails of my files takes an age and although uploading a new pic file seems to work OK it still wont save when inserted into a page.Using as always windows XP and IE 7
Please help !!
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Jonnysmiler

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Have since deleted picture widget - dragged another one in and reloaded pic.
This seems to have solved my immediate problem. However for your feedback Sitebuilder is still very slow at loading thumbnails of stored files.
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LaWanda Curt Beyer

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I keep having the same problem constantly and am to the point I'm ready to start looking for new service...very frustrated.
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Stefan, Official Rep

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Hello LaWanda Curt Beyer

Which browser, version and operating system are using? Please see this tutorial for the browsers and version which Yola supports.