Cant send email through Yola Mail

  • 1
  • Question
  • Updated 8 years ago
I bought Yola Mail so I can have my mail at my own domain name. I am receiving mail but cannot send mail. When I go to compose new mail, a new screen comes up but the "SEND" button is not highlighted and the "CANCEL" button has an "X" through it. Please help as I have lots of email waiting to be answered. Thank you
Photo of Insights Group

Insights Group

  • 13 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 1
Photo of Brianna


  • 2045 Posts
  • 92 Reply Likes

Sorry to hear that you are having difficulties sending mail out. Please try to clear your browser's cache. Would you mind sharing which browser version and type you are using? If you could test this in Firefox, that would be great.

Certainly let us know if clearing your cache and using Firefox does not fix this issue.