If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When you unlocked your domain you should have received the authorization code via email from our domain registration partner OpenSRS/Tucows.
Could you check your spam folder? Sometimes the emails are filtered as spam.
If you have not received the email, please provide us with your domain name (either as a reply to this post, or if you would prefer to discuss it privately you can email email@example.com) and we will arrange for it to be resent.