If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When you say that you click on "update", do you mean the "Publish to the Web" button in your Yola Sitebuilder? So if you click on it, you're getting a blank dialogue box loading indefinitely?
Can you please clear your browser's cache and cookies and retry? If that doesn't help, can you please try a different browser or on a different computer/different internet network? Keep us updated how that goes. Thanks.