Cant upload image into my file manager

  • 1
  • Question
  • Updated 10 years ago
  • Answered
unable to upload images into my file manager, it just dose not processing uploading.
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Spike

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Posted 10 years ago

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Sanja, Official Rep

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Hi Spike

I'm sorry that you're experiencing problems with uploading your pictures. What size are the photos you're uploading?

Can you try clearing your cache in your browser and then re-log back in and see if this helps?

If this does not help, then I would ask that you try going into your site builder with a different browser. Yola works best with Firefox. You can download it for free: http://en-us.www.mozilla.com/en-US/fi...

Let us know how this works out.
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Spike

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Thank you very much for your reply and help.
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Spike

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i am able to upload my image now, but after each time i upload one image i have to clear my cache and re-log back in again otherwise the same problem happens.
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Marije, Official Rep

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Hi Spike,

Please could you let us know the following information so that we can try and find out why this is happening:-

1. What browser and browser version are you using?
2. What operating system are you using?
3. What version of Flash have you got installed. In order to find out click this link: http://kb.adobe.com/selfservice/viewC.... Please ensure you are using the latest version of Flash.
4. If you have access to a different browser, computer or network environment please try to upload a file and let us know if the error still occurs or if you get a different result.
5. Please can you make sure that your browser is set to accept cookies from Yola (this link has more information: http://www.google.com/cookies.html)

If none of the above info helps, can you post your site's URL so that we can see if the problem lies there.