Can't upload new Banner image file

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  • Problem
  • Updated 9 years ago
  • In Progress
I tried to change my banner. I clicked on the link to "Edit banner Image". Dialog box opened, selected Change Banner Image, that Dialog opened, clicked on upload new banner, selected the image i wanted (36kb), it loaded (supposedly) cause it said "Upload complete" but then that was that. The dialog remains open and the only thing I can do at this point is click "Cancel" .... I'm using Google Chrome. Any ideas?
Photo of bmpeacocke


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Posted 9 years ago

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Photo of Brianna


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Have you been able to press 'edit banner image' and select 'browse uploaded' to see whether or not your picture has actually uploaded to your File Manager?

Please give that a try!

If that doesn't seem to work, please share with us your domain name as well as the banner image name. We will be happy to look into this further with you. Thanks!