Certain MP3 tracks are not playing.

  • 2
  • Question
  • Updated 7 years ago
  • Answered
Why won't certain MP3's play on the MP3 player (multimedia widget) on my website?
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Colin McDowell

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Posted 7 years ago

  • 2
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Emmy

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Hello Colin,
Can you tell us which page of your site you are having this problem as well as which audio files aren't playing and which browser you are using. We can then take a closer look.

Kind Regards,
Emmy
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Colin McDowell

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Hey, thank you for responding. My domain name is www.liftedandgifted.com... the pages I am having difficulties with are the Preface/Lounge, and Nice Noise pages. The tracks that aren't playing are called Natural High (ft LS-87...), World is Empty (ft Take One...), and De Yodel (Sé Monkey...).
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Nazlie

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Hi Colin

Thank you for the details of your site and files. Can you please try to publish your site again and see if this resolves your problem?

If it does not, please let us know and we will investigate further.

Thank you
Nazlie
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Colin McDowell

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My problem has yet to be resolved. However, I am a patient man and really appreciate Yola as a business... so take your time :)
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jeremy, Employee

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Hello Colin,

Unfortunately this is a slight bug we are experiencing in that if your file name has an accent (" ́ ") in it (like your file Sé Monkey by Da Yoda) then it won't play.

You will need to change it to Se Monkey for it to play (you will have to do this with all your other files that have the accent on it for them to work too)

I hope this helps. If you need any further assistance, please let us know.
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Colin McDowell

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Excellent, thank you for feedback. It's strange though, I guess certain systems don't support accentuation and/or symbols. For instance, because Blasé is what I go by as a musical artist, it has to be Blase in order for my name to even look remotely close to what it actually is on Myspace... same goes for numerous sites though. I know it will be fixed before I know it, so no worries.