Change domain name before site is ever published

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  • Question
  • Updated 7 years ago
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How do I change my domain name (before I have ever published my website) without having to buy a subdomain???
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Sofia Wilks

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  • confused

Posted 7 years ago

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Monique, VP of Customer Support

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Hi Sofia

Your domain name is set and paid for at the point that you register it, not at the point that you publish it. There is no way to change a domain name once it is registered, regardless of who you buy it from. If you want a different domain you will need to purchase a new one. Yola domains are now sold at the lowest possible price, so hopefully this will not present too much of a problem.
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Gop

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There are registrars that will allow a change of domain name.
eg: way2host
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Sofia Wilks

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How do I do this?
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Gop

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Hi Sofia,

there are a couple of things in this response that may prevent you from a timely process of this.

Your purchase of a domain must be at least 60 days old.
You would then transfer your domain to the other registrar.
Then you would change your domain name.

"Winning registrars most often charge a fee to accept your transferred domain. This is to some extent offsetting the immediate loss of income by not be the original seller of the domain. The price varies.

Because of your presumed wait period and transfer cost then I think that to buy another domain may be your most expedient solution.
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Sofia Wilks

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Thank you
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ajburrell79

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The setup of Yoka for GBBO is stupid then, because the first thing you have to enter before your name email address or anything is a domain that you would like, and it does not say that it will be immediately purchased and non amendable. What a scam, as I expect Yola knows that many new web publishers use this service and would not know this, so they deliberately ask this straight away with no advice or information available so that many people once they have built their site decide on a better domain and have to end up paying for it when it is supposed to be free!!
Getting British Business Onlince, more like Getting Money Out of New Start-Ups Online!
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Laura Thomas, Social Media Coordinator

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Hello ajburrell79,

I'm sorry you feel the sign up flow for the free custom domain offered through the Get British Business Online is manipulative or misleading in any way. I can assure you that is not our intent. The free domain is the primary attraction for the program, and as such, that is what we lead with in the sign up flow. Happily, we have seen very little in the way of GBBO members asking to change their domain, so I feel confident that this is not affecting the majority of the customers who have signed up. If this has happened to you and you are within 3 days of having registered your free custom domain, we may still be able to assist you. Please submit a request to support here if that is the case.
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ajburrell79

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So basically because I'm in a minority my feedback is not valuable. Thanks for that. I wonder what Trevor Harries-Jones thinks of your dismissive attitude.
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ajburrell79

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But it is not even published yet! And are you going to now give people the very basic information that once you've selected a domain it is unchangeable?? Otherwise I'd rather pay someone else even though I've already designed my site and it's ready to go online.
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Laura Thomas, Social Media Coordinator

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As Monique explains above, the registration period is the same regardless of if or when you opt to publish to that domain. It is standard that domains cannot be changed across all registrars. We welcome your feedback for how and where you think we could improve communication about this.
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ajburrell79

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Well I'm sure Monique can speak for herself. But it is great that you're so forthcoming with information now on a site for beginners to having their own website. It's great that you are so righteous in your defence, how could you ever accept any slight flaw in your site ever from a genuine actual user of your site. Thanks again
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Laura Thomas, Social Media Coordinator

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I'm sorry you feel we are not open to your feedback, that's not how we feel at all. We are the first to admit we can always make improvements, and work hard to do so everyday. You can read more about some of the improvements we're currently developing here. As mentioned above, we welcome any specific feedback you wish to provide for improvement and I will happily pass it on to our product and marketing teams.
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ajburrell79

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tell people from the opening pop up box that you can't change your domain
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Laura Thomas, Social Media Coordinator

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I've passed that suggestion on to our product and engineering teams, thank you for your feedback.