If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
There really are 2 things you should do as a process for changing your email address.
First login to your Yola account.
You will see your current email address at the top of the Control Panel with a small down arrow head beside this. Roll your mouse over this and select Profile from the drop downs. It is here that you can change your login email address.
Secondly it is a very good idea to change your registered email address on the forum to the same. This is because Yola can trace any message, confidentially, that you may make in future that requires them to access your account. This may be for clarification or supporting your problem solving.
Both these instances of your changed email still remain invisible to anyone else, as they were originally.