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I contacted Contact Support requesting them to change my IPS TAG to 'ENIXLTD' for my domain praiseaudio.co.uk. But this hasn't been done. I haven't got any response from them to confirm that they got my request
I only found one e-mail from you to our support, and this e-mail was sent today. Our support team will reply to your e-mail and work on your request soon. I'm sorry if previous e-mails sent by you haven't reached us.
Thanks very much. But they are refusing to change my domain IPS TAG for whatever reason. I have explained that the free service you offer does not meet my requirements. My needs can only be met if I upgrade and there are cheaper services out there whom I can use. So I am requesting that the IPS TAG for my domain be changed so that I can launch my website