Change my IPS TAG to 'ENIXLTD' for my domain praiseaudio.co.uk.

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  • Updated 6 years ago
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I contacted Contact Support requesting them to change my IPS TAG to 'ENIXLTD' for my domain praiseaudio.co.uk. But this hasn't been done. I haven't got any response from them to confirm that they got my request
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Willard

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Posted 6 years ago

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Stefan, Official Rep

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Hello Willard

I only found one e-mail from you to our support, and this e-mail was sent today. Our support team will reply to your e-mail and work on your request soon. I'm sorry if previous e-mails sent by you haven't reached us.
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Willard

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That is not correct because I sent you an email about it on the 2nd April. The one of today was not an email. Today I submitted it through your website contact form
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Laura Thomas, Social Media Coordinator

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Hi Willard,

Apologies for the confusion. Submissions to our support form still arrive as an "email" on our end so that is the contact Stefan was referring to. Sadly we have no record of contact from you prior to that. As Stefan said, this request needs to be handled via the message you sent so we will follow up with you there.
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Willard

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Thanks very much. But they are refusing to change my domain IPS TAG for whatever reason. I have explained that the free service you offer does not meet my requirements. My needs can only be met if I upgrade and there are cheaper services out there whom I can use. So I am requesting that the IPS TAG for my domain be changed so that I can launch my website
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Laura Thomas, Social Media Coordinator

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Hi Willard,

You can still point your domain to your preferred host if you own a domain that is not yet eligible for transfer.