Changing my password

  • 6
  • Problem
  • Updated 11 years ago
I changed my e-mail, but the password stayed the same. The reason i changed my email is because i wanted that password to go with it. When click "edit my info" it only allows me to change User first/last name and email and the password remains the same.
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Boyd

  • 2 Posts
  • 0 Reply Likes
  • Frustrated

Posted 11 years ago

  • 6
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lisaretief

  • 114 Posts
  • 21 Reply Likes
Official Response
At the moment changing your password is a bit of a convoluted process. Before you log in on synthasite.com (log out if you are already logged in) click on the "Forgot Password?" link.

From there you will get an email which allows you to reset your password.

I agree with you that it should be an option available to you via "Edit my info" and we will try and add that as soon as we can.

Thanks for your feedback.