If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Please take a look at our refund policy as outlined in our TOS under the "Money-Back Guarantee" section.
You can also just launch your site using the Yola Free and upgrade when you feel ready to give it a professional spin.
Please note: If you've signed up through our Get Your Own Business Online program, then we are unable to "refund" you as this is a free domain. If you need to change your domain, then you will need to purchase a domain to replace this.