CHARGED money but cant use features!

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Charged for subscription but said there was a problem. I cant publish website now!
Photo of mcarter859

mcarter859

  • 1 Post
  • 0 Reply Likes
  • upset

Posted 6 years ago

  • 2
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello mcarter859

I'm sorry to hear that there are problems with your subscription payment, but we'll sort it out as soon as possible.

Please let me know your login e-mail address (not your password!), so I can find you in our database and check your account. Thanks!
Photo of rishi

rishi

  • 3 Posts
  • 0 Reply Likes
i am also having the same kind of problem, even after sending 5 mails still there is no response from the yola team,i dont think this is why we pay money to yola and then follow them up...
Photo of rishi

rishi

  • 3 Posts
  • 0 Reply Likes
my mail id is rishiudeshi@rediffmail.com and my website name signed up with yola is www.aayushcarz.com
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Rishi

I have replied to your e-mail you sent to support. If you don't mind, let's stick to the e-mail conversation to make it easy for us to help you further, ok? Thanks.

Please reply to my e-mail if you have any more questions. We'll help you as quickly as we can.