Chat room not working on site!

  • 3
  • Problem
  • Updated 10 years ago
  • Acknowledged
When I try to put a chat room on my site, it says theres been a problem setting up the chat room and to try again. But, it wont let me try again because the buttons won't work. So I can't figure out how to put a chat room on my site.
Photo of Chanz Russell

Chanz Russell

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  • frustrated

Posted 10 years ago

  • 3
Photo of Sanja

Sanja, Official Rep

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Hi Chanz

What chat room facility are you using? I'm sure that you've done this but just to double check here... make sure you copy the entire HTML code and place in an HTML widget.

Do you think you can paste the code here and we can see if there's something wrong with the code? You can use the HTML encoder: http://forsite.synthasite.com/encoder... and then paste the code here.