Clicking on drag content here, cause the screen to flash white

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  • Problem
  • Updated 11 years ago
  • Acknowledged
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I found this by accident. I clicked on drag content and the web browser screened flashed white. suspect this being a bug.

If it is not a bug or some type of error. Please remove this thread.
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Shaq

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  • confident

Posted 11 years ago

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Marije

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Hi Shaq,

This could be a bug, could we get some more info?
1. What browser and operating system are you using?
2. What style are you using?
3. What widget did you drag onto the page?
4. Was there other content on the page?
5. Has it happened again, or only once?

Any other information you think important, would be helpful. Thank you.
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Shaq

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Hi Marjie.
I am using the lastest version of FireFox. And using Windows Vista 32 (home edition)

Nothing was on the page. I just clicked on Drag Content here. Nothing else. And the screen flashed white.
I am not sure what style i am using but you can check it out at http://www.chatrunway.synthasite.com
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Monique, VP of Customer Support

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Hi Shaq
Thanks for the detailed explanation. I can't replicate this on my side in the same browser and OS doing the steps you describe so it might have been a one off glitch. I will keep an eye out for it though and report it if necessary.
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Alex

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when ive finished using text it takes me to the top of my page.
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Monique, VP of Customer Support

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Hi Shaq
Just a tip. This is an open forum and people sometimes post what appears to be a related problem on threads that might not be related. It can cause confusion and it is ideal for people to post new problems on new threads. But the main thing is we want people to get help - so we don't discourage them. So we put up with a little bit of confusion sometimes in the interests of getting people the information they need.
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Monique, VP of Customer Support

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Hi Alex
Can you also answer Marije's questions above concerning the problem you are having?
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Shaq

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Hi Monique.

I am sorry about that. I have delete the comment
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Alex

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but marije has not asked ME any questions...
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Emmy

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Hi Alex,
Monique is referring to the questions above that Marije posted right underneath the initial thread question. Can you also tell us a bit more about the problem you are having. When you say you finish using text, are you referring to entering text into a text widget or something different.
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Alex

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well firstly is anyone else seeing this?

right, the back to top thing. when i have finised typing somthing in a text box i click away snd it takes me to the top of my page.
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Emmy

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Do you find this is happening here in the Get Satisfaction forum or in the Site Builder?
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Alex

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get satisfaction forum The Faces.

Site Builder, Back to top
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Emmy

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Ok, so you type a comment in a Get Satisfaction thread and then click on the faces... but I am unsure of what you mean by "Site Builder", sorry. This is happening in Get Satisfaction and not your site builder correct?
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Alex

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on get satisfaction i get the faces on where i am typing (in the make a comment box)

in the sitebuilder when im finished using a text wiget it takes me to the top of my page.
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Emmy

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Hi Alex, I can't say for sure why that is happening for you here in Get Satisfaction, you may want to ask this of them, they also have an active forum here Get Satisfaction. For the site builder, when you finish using the text widget do you click out of it and it takes you to the top or click Save and this happens?