Close link in the sitebuilder is not working

  • 1
  • Problem
  • Updated 8 years ago
  • In Progress
For some bizarre reason, the "close" link doesn't work so I am forced to close the browser and have not been able to logout.

I can be working on a site and usually when I am finished, I will click on the "close link" top right next to the "help link" and now, it's dead, it doesn't work, has something changed that I don't know about? I like to logout of anything I do properly, but at the moment I can't seem to do it, because the link doesn't work, please advise. This happens on every website that I am working on and yes I am using firefox.

Photo of Barbara


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  • sad

Posted 8 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello Barbara

I'm sorry to hear that you're having trouble with this. I have just tested this on my site using Firefox 3.5.5. and did not encounter any trouble with using the "Close" link.

Can you please try the following for me?

1. Clear the cache & cookies in your browser: How to clear the cache and cookies in your browser

2. Make sure that you have the most updated Flash. Please click here

3. Check to see if your javascript is enabled: How to enable Javascript

Please let me know if you still have trouble with this.