Comments codes not able to be pasted in Yola Blog!

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  • Question
  • Updated 10 years ago
  • Answered
I set up my new blog. I set up my account at Disqus. I copied the generic code. When I try to paste the code in the box on yola it simply does not allow me to paste anything. I KNOW I copied the code because I can paste it into wordpad and word, just NOT into Yola....
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Gail

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  • unsure

Posted 10 years ago

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Peter

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Hello Gail,

Maybe you can try it using the Ctrl+V paste function rather than the R mouse function. Occasionally I find this a problem in Yola and other apps.

If this doesn't work can you get back to us here?
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Ruth

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Great tip, Peter, just what I was going to say.

Gail did this solve your problem?

If not let us know and we'll see what else we can suggest.
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Gail

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I wish this worked, but it still doesn't. I tried using keyboard commands (Ctrl+C and Ctrl+V) as well as right clicking... nothing! It copies the instructions, but it will not paste them in the box.
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Sanja, Official Rep

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Hi Gail

I'm sorry that you're still experiencing this frustration. I just want to be sure that you're pasting in the correct place. Is this where you're trying to paste the code?

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Gail

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Yep, that is the spot where I keep trying to paste the code. - I could send you the code and YOU can paste it...
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Sanja, Official Rep

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I wish I could do that for you Gail but I don't have access to your site. The other thing you could do is just type the whole thing out by hand. Paste your code into notepad like you did before and then type in that area. Would that work for you?
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Gail

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I CAN do that, but WHY is this happening? I was planning on teaching your tool to other educators and am now wondering if I should choose to use a different tool... any thoughts on WHY this is happening? Any thoughts on bringing the blogging tool "up to snuff" so it works a little more friendly?
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Gail

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Okay so, like magic, I go back to the box to begin typing and I notice that THIS TIME, for the FIRST time, the cursor actually clicks into place and blinks... so being the forever optimist, I try pasting it again... (mind you, I have done nothing different from the other 10-12 times I tried to do this) and it accepts the pasted code!
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Peter

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Wonder if that was a Disqus partial down?
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Sanja, Official Rep

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Yay!!! It's weird that it didn't happen in the first place but I'm glad it's working again for you! =)
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Ruth

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I'm so happy to hear that you got it working. I'm sorry that I don't have an explanation as to why it wasn't working for you originally.
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Sanja, Official Rep

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I don't know why that is happening to you. I am able to copy and paste with no problem. I wonder if it depends on what browser you are using? May I ask what browser you are using?