configured the domain unable to access my site.

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  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 10 years ago
I registered my domain www.careercarecenter.com with www.ewebguru.com. I configured with synthasite and published my site before 72 hrs. Still I am unble to access my site.
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sha

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Posted 10 years ago

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Monique, VP of Customer Support

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Hi sha

I tried to do a look up on your domain, but it does not appear to be set up to point to SynthaSite. The IP address I get when I look up your domain is: "217.151.171.7" Please contact the support department of www.ewebguru.com and ask them to help you set up an A record (address record) to point to: "208.75.208.172"

I wish this was something I could help you with, but each domain name registrar is different and as I do not have an account with www.ewebguru.com, I can't give you specific instructions. Hopefully they can help you, however. Let us know how it goes.
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sha

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Hi Monique,

When I was publishing my site to synthasite I followed tutorials from Godaddy and configure the DNS from my domain account I configured the IP address to 208.75.208.172. in my domain account.
Synthasite accepts the IP and I got Congradtulation message on my site published. I wait for 72 hrs but still I didnt access my site.
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Marije, Official Rep

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Hi Sha,

I checked out ewebguru.com's site and they say that you would need to submit a support ticket to change your A record: http://client.ewebguru.com/knowledgeb...

Their Knowledgebase may be out-of-date, but it may be best that you contact them to make sure your IP address has changed.