configuring thunderbird

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  • Updated 7 years ago
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Hi there,
I configured thunderbird to work with yola mail... just a little tweak needed :-)
Incoming mail is fine, but for outgoing, I am getting the following error message:



Thanks in advance for your help!
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Rivkah Mizrahi

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Posted 7 years ago

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Laura Thomas, Social Media Coordinator

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Hi Rivkah,

I'll have a colleague take a look at this and see if they can advise you.
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Jackie

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Hi Rivkah,

If you are experiencing a problem with setting up your outgoing mail when creating your external email account, please try switching the STMP port setting to 587 or 8025. Some service providers block port 25 for security reasons.

Here are the steps:

1. Click the Tool menu and select Account Settings.
2. Select Outgoing Server(SMTP) in the directory tree.
3. Select the SMTP server you wish to change in window and click the Edit button beside it.
4. In the SMTP Server window, change Port: to 587.
5. Click OK and then click Ok again.
6. Try sending your mail.

Note If you still cannot send mail, repeat these steps substituting 8025 for the SMTP port.

I hope this helps! If you continue to experience problems please let us know.
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Rivkah Mizrahi

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I fixed it. Thank you !