Confusion over upgrade from Bronze to Silver

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  • Question
  • Updated 6 years ago
  • Answered
Hi, sorry in advance if this has been asked before. I started out with the $4.95 Bronze subscription, but wanted to get rid of the Yola banner so I upgraded to the $9.94 Silver plan. Will I be refunded for the initial $4.95? Thanks!
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Posted 6 years ago

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Photo of Gop


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Hello Amy,

I'm sure that Yola will attend to this quickly when they return on the 2nd of January.
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Sanja, Official Rep

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Hello Amy,

I have forwarded this to our Payment Department. They will follow up with you and let you know if this is possible or not. Thanks for your patience.
Photo of Jackie


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Hi Amy,

Could you supply us with the email address registered to your Yola account? If you would prefer not to post it in the public forum you are welcome to send an email to and mark it for my attention.