Link contact form submissions to my Yola Mail

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  • Updated 8 years ago
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  • (Edited)
How do I link the contact form to my yola mail? Currently it's sending mail to my gmail which I use to login to yola.
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angela cook

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  • confused

Posted 8 years ago

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Giselle Pearl

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i changed my e-mail address in my Yola account.. after that the contact form and my order form responses are being rerouted to my old e-mail... need help please !
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Laura Thomas, Social Media Coordinator

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Hi Giselle,

Can you reply with your site address so we can look into this? I suspect Ayesh is correct in that it just may take some time for the changes to propagate, but I'd like to take a look at it.
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angela cook

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i tried changing my yola log in to my yola mail address which obviously didn't work because if i forgot my yola password i would be screwed as webmail is internal.i got an error message.
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Yola mails(newsletters) are handled by a 3rd party (I mean securely) through API.
So wait serveral hours to propergate email address change.
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Marije, Official Rep

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Hello everyone - you can change the email address used for the Yola Forms by following these steps:

1. Click on "Edit" on the widget on the page.
2. In the dialog box that opens, click on "Settings".
3. Change the email address in the field provided.

This is a new change to the Form Widget...
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Thank you, Marije. Since that's a new change that would be helpful to many using Yola mail, would you make it an announcement so more see it?

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peter g

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The new change to the Form Widget described by Marije would be fine if it worked ! When I click on the 'Settings' button nothing happens. Same thing with when I click on the 'Edit' button next to the 'Settings' button. I've repeated this everal times today but all with the same result. Help !
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Hello Peter,
I'm sorry for the trouble this is causing you. This is a bug with our Yola Form, specifically for those who use Internet Explorer as their browser. Our engineers are working on debugging and resolving this issue.

In the meantime, we suggest using a different browser should you need to make changes to your Yola Form. We suggest using Firefox; it's free to download if you could give this a try: Download Firefox.

Kind Regards,