contact form not sending submissions through

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  • Updated 6 years ago
  • Answered
I've just had an angry ex customer to be complaining i didn't reply to the question they submitted. I've checked the settings and its all correct, tried it myself and nothing came through, yet it was okay when it was first set up, has anyone got any advice? I could have lost a lot of custom!
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Lee Sinclair

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Posted 6 years ago

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Stefan, Official Rep

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Hello Lee

There was a problem with the Form Widget yesterday, but it was just a delay of submission, and it should be working fine again now.

Can you please try again and check your Spam and Junkmail folders of your e-mail programme?

If it's not working, please let me know your URL. Do I have your permission to test your Form Widget by temporarily changing your Form e-mail address and republishing your website?
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Lee Sinclair

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I tested it last night, and seems to be working fine, as long as i haven't lost any messages, then thats fine, thanks for your help.