contact form not working

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
I get the message post failed when I use the Contact Form on my site.

I have read that there was a bug but it has been fixed, mine still does not work.
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suzannepb

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Posted 7 years ago

  • 1
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Sanja, Official Rep

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Hello suzannepb,

Do you mind posting your domain URL so that we can take a look at your form? Thanks for working with us on this.
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suzannepb

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XP

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Hi, suzannepb!

I think I know why, because you never put your email.
When people submit the form, you need to put one email, then people who submit the form, you will receive...
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RSPublishing

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HI,

I did a test and got a "Post Fail"

When you created the form you should have gone to settings and included a delivery email. If you didn't do this, go to your contact page, edit your contact widget, go to settings, included your email and you will be set. Let me know if you still have trouble.
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XP

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Ya, I mean this. But I say people will very hard to understand.