Contact us emails

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  • Question
  • Updated 6 years ago
  • 1
I am not receiving my emails from the email address that i created. The contact us form should send the emails directly to my inbox, right?
Photo of ShanTina Tennyson

ShanTina Tennyson

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Posted 6 years ago

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6 years ago
Photo of Stefan

Stefan, Official Rep

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Hello Shan

Please check the settings of your form:
  1. Open your website in the Yola Sitebuilder.

  2. Go to the page with your Yola Form.

  3. Click on "Edit" in the left corner of the Form Widget.

  4. Click on the "Settings" tab.

  5. Check the e-mail address displayed. Is that your e-mail address where the form submissions are supposed to be sent to?

    6. If so, please check your Spam and Junkmail folders if you received any form submission message. If they're there, you should be able to white-list them in your e-mail programme.

    Please let us know if it is still not working.
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