contact us messages not reaching inbox

  • 1
  • Question
  • Updated 7 years ago
  • Answered
for some reason my "contact us" messages are not arriving in the e-mail inbox. Any suggestions?
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NICK

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  • anxious

Posted 7 years ago

  • 1
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NICK

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SORTED! It was in my spam folder. I'm not the brightest pixie in the woods!
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Brandon

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Ok! Good to know you found the problem.

All the best.
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Brandon

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Hi Nick,

Firstly, could you please do the following.

1) On the top left corner of your form widget, click 'Edit'

2) A box should pop up. Please click the 'Settings' tab.



3) Make sure the correct email address is entered in the box!



If you have done this, then there's a chance there is some other error occurring. I will then leave it in the hands of a Yola staff member to take the matter further.

Regards,
Brandon
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NICK

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Thanks guys!
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Brandon

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You're most welcome!
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Justine

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Hi Nick,

Thanks for letting us know this has been sorted out! And thanks for all your help Brandon, it's much appreciated.