Conversion issues?

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
why is my editing all whacked out:

HTTP Status 500 -

--------------------------------------------------------------------------------

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.
Photo of Christine

Christine

  • 3 Posts
  • 0 Reply Likes
  • very upset

Posted 10 years ago

  • 1
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello Christine,
Are you seeing this error in your site builder? If so, this may have been due to the release today and the scheduled down time we had; here is a link to the post: http://getsatisfaction.com/SynthaSite/topics/happy_yola_day. Can you give it another try and let us know if you are still seeing this error please.

Kind Regards,
Emmy
Photo of Christine

Christine

  • 3 Posts
  • 0 Reply Likes
Hi Emmy,

Yes, they are still acting this way.
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Christine,
I'm sorry you are still experiencing this. First, can you please try clearing your browser's cache (here are instructions: Clearing Cache.

Are you possibly trying to access your site builder from a bookmark? If you could please go to yola.com and try logging in from there.

Also, if you could please give me your domain name as well as the browser you are using and your operating system that would be great.

Let me know how this goes for you.

Kind Regards,
Emmy
Photo of Christine

Christine

  • 3 Posts
  • 0 Reply Likes
Thanks Emmy! Works now :)
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Wonderful Christine! I'm glad to hear it.