If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
For account management issues such as these, you and the domain owner will need to email email@example.com from the emails associated with your accounts and domain. If ownership can be verified we will assist with transferring the domain over for you.