Creating an email address

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  • Question
  • Updated 7 years ago
  • Answered
I would like to create an email address linked to my new website name but I can't erase a previous email address from and old website name I was previously using, meaning that the last part of the email address automatically comes up with the old name at the end. How can I get rid of this and start with a fresh email account/name? Thanks.
Photo of Marc Harris

Marc Harris

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Posted 7 years ago

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Photo of Stefan


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Hello Marc

If you'd like to stop using a Yola Mail mailbox for another domain you have, you will need to contact us via e-mail, using our Contact Support Form.

Did you buy your new domain name through Yola? Yola Mail is only available to Yola-bought domains, and I can only see one Yola-bought domain in your account ( If you'd like to set up custom e-mail for your external pointing domain, you will need to contact your domain registrar and ask them for assistance.