Custom Domain Name credit?

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  • Updated 7 years ago
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I upgraded my standard account to Silver account a few hours ago and I was wondering what this was. "Custom Domain Name credit" how do I get it and what it does mean?
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gabrielclaridge

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Posted 7 years ago

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Sanja, Official Rep

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Hi gabrielclaridge,

Congratulations on becoming a Silver member! In this package, you are entitled to one free custom domain!

When you log into your account, go to the "My Yola" tab, on the right-hand side you'll see an information box indicating that you have 1 domain credit available. Click on the "Find a domain now" link and follow the steps given.

Please let us know if you have any trouble redeeming your domain credit.
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gabrielclaridge

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ok, I looked and can't see anything sadly, here is what I see on the right: http://prntscr.com/2qcad :(
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Sanja, Official Rep

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Hello gabrielclaridge,

I was able to locate your account to see what is going on. It appears that you have already redeemed your free domain: findascam.co.uk. Since you have signed up through our GBBO program, this will be a bit different than the usual way of signing up for Silver.

You either upgrade to Silver first and get the free domain credit or you redeem the free domain first and then upgrade to Silver but you do not receive an additional domain credit.

I hope that clears up the confusion.
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gabrielclaridge

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ah ok. Thank you very much :)
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Sanja, Official Rep

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It was my pleasure to help!