Declined Payment

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I get a message that my payment is declined, i am not able to make payment on Yola site, any help?
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OratokhaiR

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Posted 7 years ago

  • 1
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Laura Thomas, Social Media Coordinator

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Hello OratokhaiR,

Our payments team will need to investigate this for you. I will pass this message onto them and they will contact you via email or follow up with you here.
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Jackie

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Hi OratokhaiR,

Could you provide us with your Yola login email address so that we can investigate this further?

Thanks!
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OratokhaiR

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jagsglobal@gmail.com, pls will like it resolved as soon as possible.
Thanks
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Jackie

  • 640 Posts
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Hi OratokhaiR,

Thank you for providing us with this information. We will need to ask you to submit a support request so that we can work with you on this.

You can do so here: https://www.yola.com/support/contact or head to the Support tab at the top of this page.

Thanks!