deleted account

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  • Question
  • Updated 7 years ago
  • Answered
hi, i have deleted my account by accident how do i re-instate it thanks.
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kenneth

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Posted 7 years ago

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John McCarthy

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Hi Kenneth,

The best way to go about solving this problem is emailing the Yola support team directly due to you needing to share private details.

I'm not sure if they will be able to recover your account but you should at least try.

Here's the support email address support@yola.com

I hope you can get this sorted!

John M
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kenneth

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Thanks john m have emailed them but thought i might have getting a quicker reply on here from a yola rep.
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John McCarthy

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Hi Kenneth,

Usually the forum is a great way to get quicker response, but when dealing with account issues such as this in my experience contacting them direct is better.

I hope you have some luck with this

John M
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Brianna

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Hi Kenneth,

Thanks for your post, our community forum is a great place for Yola members to get assistance from the Yola community as well as the staff.

I see that my colleague has recently responded to your email, and I am certain you will be satisfied with the assistance. Please let us know if you need any further help!
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kenneth

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hello brianna,

My account can now be accessed very happy with the service of yola community and the yola support staff thank you to you all.
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Sanja, Official Rep

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Fantastic to hear, Kenneth! We're glad that we were able to assist :)